Community Guidelines

We built the RuralHQ platform to connect rural New Zealand.

For this reason, we created these community guidelines and core values.


Our vision is to evolve the way rural people explore, discover and connect with local businesses, brands, and organizations so that our communities will grow stronger together.


Our values are made up of things we believe builds strong communities and promote growth.

One community.

We believe that there is no competition.

Every business, brand or event has its own “thing” that makes it different or unique.

The goal with this platform is to spotlight the value that each brings to the table and encourage collaboration between area businesses to help grow our rural communities.

The RuralHQ services will be available to all business, brand and event types, small or large with an emphasis on building a stronger area culture and community.

Keeping our community safe.

We believe that a safe community will grow, collaborate and become stronger together. For this, we remove content, disable accounts and work with law enforcement when we believe there is a genuine risk of physical harm or direct threats to public safety.

We do not allow: Listings, promotions or events that are related to, associated with or promoting the sales of organized crime, terrorism, hate groups, political groups, pornography, sexual services, legal or illegal drugs (excluding certified pharmacies), firearms (excluding certified resellers), or any other illegal or unsafe activity.

Due to a diverse user base, we also don’t allow businesses that promote products that are deemed harmful to children by the MoH or not allowed to be digitally advertised.

Gambling establishments or accounts promoting gambling must get our written permission before using any of our products.

Any illegal activity that threatens the public safety will be reported to the proper authorities.

When listing with RuralHQ, please abide by all New Zealand laws.

Protecting information.

We believe in keeping your information private.

For this, we do not share or sell your information.

By creating an account with RuralHQ, you agree to use your authentic name and identity.

You may not use any other’s information and identity including another business, brand or event that you are not authorized to publish.

Protecting intellectual property.

RuralHQ is a place to share your story and experiences with others.

For this, you own all of the content and information you post, however, by uploading to RuralHQ, it is implied consent to share your content in our marketing efforts to help us bring more community members to this platform.

At any time, you can ask to opt out of this. We will never share your content in a way that would hurt your business or goals.

Before uploading, we ask that you respect copyrights, trademarks, and other legal rights.

Promoting meaningful culture, collaboration, and interactions.

We want to bring the community closer together by building a strong culture, encouraging collaboration, and meaningful relationships.

For this, we prioritize meaningful content that is built around purpose, local culture, intent, design and user experience over paid advertising.

We reserve the right to remove content that is considered SPAM, click bait, bait and switch advertising.

We may contact you before approving a paid advertisement, exclusive offer or promotion if we believe the design of your content does not add value to our audience.

Help us stay SPAM free by not contacting listings without a relevant reason.

Respect other members of the RuralHQ community.

We want to cultivate positive interactions in a diverse community.

For this, we will remove comments, reviews and listings that use any form of profanity encourages violence, or attacks anyone or any entity based on race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religious affirmation, disabilities, or diseases.

Harassment, hate speech, threats and profanity are not tolerated.

Example: You can give a 1-star review to a business or listing and still be respectful. When the review is accompanied by profanity or hate speech or telling individuals to not go to the listing location, these comments or reviews will be removed.


Each of us plays a vital role in our community.

If you see anything that you believe violates our guidelines, please help us by using our built-in reporting option. You can find a ‘Report’ button in the quick actions of each listing.

We will review each report one by one based on these guidelines.

If you have any questions or concerns, feel free to contact us.

By email:

Or contact us here:

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